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Polices & Procedures

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Polices & Procedures

Operating Policies

The purpose of this standard operating procedure is to set out the process involved in referral to the Veteran Support Centres one to one listening service.

We have a duty of confidentiality to you as a veteran but also have a duty to your safety and well-being and of others.

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Veterans Peer Support

Peer support, is part of a range of veteran support services available for all who served, at any level.

ONE recognises that in order to maintain and develop a world class Veteran Support Centres, we need to be proactive in empowering veterans.

Full Download Available Here

Our Financial Policy

Our Financial Policy is issued on behalf of the Board of Directors of Óglaigh Náisiúnta na hÉireann (ONE) in accordance with the Handbook of Rules.

Its contents represent the Financial Policy of ONE in relation to matters contained therein.

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  • Bulling
  • Code of Ethics
  • Compliance
  • Conflict of Interest
  • Convictions
  • Data Protection
  • Disputes and Complaints
  • Disaster Recovery
  • Employee Handbook of Rules
  • Financial Policy
  • Governance Framework
  • Health and Safety
  • Internet and Email
  • Record Management
  • Social Media Policy
  • Veteran Support Centres

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BULLYING

The aim of this policy and procedure is to eliminate all forms of bullying behaviour, to raise awareness of the effects of such behaviour on individuals and the learning environment and to promote a climate in which members, residents and staff feel able to raise complaints of bullying without fear of victimisation.

The Bullying Complaint Form is attached as Appendix 1 to this document.

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ONE Bullying Complaint Form

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CONFLICT OF INTEREST

Click to Download - ONE Conflicts of Interests January 2020

CONVICTIONS  - POLICY AND PROCEDURES

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ONE's DISPUTES & COMPLAINTS POLICY

This Policy is only operative where complaints do not fall within the remit of the Handbook of Rules & the Employee Handbook

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HANDBOOK OF RULES

PREAMBLE

Óglaigh Náisiúnta na hÉireann, the Organisation of National Ex-Service Personnel (ONE) is a registered company, limited by guarantee and also has charitable status.
ONE is governed by its Constitution (Memorandum of Association and Articles of Association) which is lodged with the Companies Registration Office. The company is subject to company and charities legislation.

This Handbook of Rules, authorised under the ONE Constitution, governs the relationship between the Board and the Area Councils and Branches of the charity. It also sets out how Area Councils and Branches conduct their business. Finally it provides guidelines on a variety of matters such as dress, ceremonial, etc.

Full Download Available Here

FINANCIAL POLICY

 

Our Financial Policy is issued on behalf of the Board of Directors of Óglaigh Náisiúnta na hÉireann (ONE) in accordance with the Handbook of Rules.

Its contents represent the Financial Policy of ONE in relation to matters contained therein.

 

Full Download Available Here

 

HEALTH AND SAFETY

Health and Safety Statement

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CONSTITUTION

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COMMUNICATIONS POLICY

Click here to download our Communications Policy

 

SOCIAL MEDIA POLICY

The purpose of this policy document is to inform ONE staff and members of best practices when posting on social media and digital channels whether in a professional or personal capacity.

Full Download Available Here

 

VETERAN SUPPORT CENTRES

The purpose of this standard operating procedure is to set out the process involved in a referral to the Veteran Support Centres one to one listening service.

We have a duty of confidentiality to you as a veteran but also have a duty of care for your safety and the wellbeing of others.

Full Download Available Here

 

 

 

Veterans Peer Support

Peer support, is part of a range of veteran support services available for all who served, at any level.

ONE recognises that in order to maintain and develop a world class Veteran Support Centres, we need to be proactive in empowering veterans.

Full Download Available Here

 

 

Standard Operating Procedure
Veteran Support Centres

The Veteran Peer Support protocol recognises that veterans may need support at different times during their life. This is a ONE Board initiative, however, the project maintains and supports close links with the Citizens Information Centres (CIC) and Money Advice and Budgeting Service (MABS).

Full Download Available Here